Rent Increase

Depending on your lease agreement, there will be an increase in rent no more than September’s Retail Price Index.

Please do refer to frequently asked questions below for queries surrounding this. We will continue to look for ways to support residents who need support in managing their rent payments. 

Rent Increase - Shared Owners / Leaseholders

Your lease states that Mount Green can apply an % increase in rent and the Government stipulates that we use September’s Retail Price Index (RPI) as the baseline increase to add this lease agreement % increase to.

We have set a budget based on what we expect it will cost to provide the services listed in the breakdown in 2022/23.

Some costs increase because the contract has an inflation allowance built-in, such as grounds maintenance and the servicing and testing of fire alarms, emergency lighting and other fire prevention equipment. This year there has been a substantial increase in the cost of electricity when the contract was renewed, and the building insurance premium increase was much higher than inflation.

The cleaning contract expires this year, and we have started the process for re-tendering. The budget for cleaning includes the cost of procurement and an increase in costs above inflation for the new contract. This is because our experience in the market for other contracts has been that prices are now much higher than current charges.

Other increases are where our experience in the past couple of years shows that more is being spent on a service, such as bulk refuse collection or communal repairs, and the budget needs to increase to avoid large deficits.

Some schemes are now being charged for depreciation on equipment renewals – this is where the cost of replacing equipment, often communal aerials and satellite receivers, has been spread over several years rather than recharge residents the full cost in one year.

If you receive services from a Managing Agent, the budget for this item will be based on the latest information we have of their estimated service charges. It also includes ground rent if this is charged by the freeholder.

Finally, we may be doing extra works at your scheme, such as fire prevention compartmentation works. You will have received notification of these works in January 2022.

Please note that this is an estimate of what we expect to spend over the coming year, and your service charge will be adjusted if the actual costs are lower than the budget. You will not be charged if work is not carried out. This adjustment will be made to your account in October 2022, once the actual costs are confirmed. However, if Mount Green’s expenses are higher then you will be asked to pay the difference

Your Direct Debit payment will be amended by Mount Green, and you will receive a letter confirming the new payment after 15th March.

Yes. It is your responsibility to amend your standing order payment with your bank.

Visit to see if you may be able to apply for help with your housing costs through Universal Credit.

There are several methods available:

  • To set up a regular monthly payment contact us on 01372 379555 to set up a direct debit.
  • You can make a payment by bank transfer to Barclays Bank using account number 30650307 and sort code 20-30-06. Please quote your tenancy number on any payment. If you do not quote your tenancy number on your payment this will delay the payment reaching your rent account.