Income Service

Mount Green aims to make the payment of rent as easy as possible and offers a variety of methods of payment. We will take a firm, fair and proactive approach to rent arrears recovery.

When is my rent due?

If you have a monthly tenancy with us, your rent is due on the 1st of each month. If you have a weekly tenancy with us, your rent is due every Monday. Your rent is always due in advance.

Difficulty Paying Your Rent

We aim to take a positive and proactive approach to dealing with rent arrears, to stop them escalating out of control. If you are having any difficulties paying your rent please contact your Income Officer as soon as possible to discuss the problem. There may be benefits you could claim or other things you could do to increase your income and we would be happy to talk these options through with you. Ignoring rent arrears will not help your situation. If you fall into rent arrears we will take immediate action, so it is far better to let us know of any problems and make an arrangement to pay any arrears.

If you do not pay your rent, you risk losing your home