Neighbourhood Service
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Your Neighbourhood Officer manages your tenancy or lease and works with you to support a sustainable community. Neighbourhood Officers manage a patch of 350-450 homes in an area across the 14 Local Authorities we work in.
We place residents at the heart of everything we do. We are visible and approachable in your neighbourhood. Working with other teams within Mount Green, they deliver the best possible service to you and your neighbours.
Our Responsibilities
Our Neighbourhood Officers deal with all tenancy and lease management and reviews, Anti-Social Behaviour (ASB), tenancy fraud, process mutual exchanges, offer advice on housing options, community improvements and also accompany the Estate Services Officer on Estate inspections
We aim to be:
- Accessible and offer first time resolution- when you contact us by telephone, our customer services team will initially see if they can help and if not, will put you through to your neighbourhood officer. Should your NO not be available, we will offer for you to speak to our officer on duty. Should we not be able to resolve this we will be realistic as to when we will come back to you with an update or resolution
- Responsive- we will adapt our service to suit your individual needs in a way that you like to communicate, whether on the phone, by email or in person.
- Proactive- we will be honest in our approach and explain what we can and cannot do. Our aim is to work with you to ensure you sustain your tenancy/lease with us and should we not be able to meet your needs or expectations, we will work with or signpost to the relevant agency or partner who can.
Who manages my home
Use the search box below to find who your Neighbourhood Officer is by typing in the name of your road or estate.
Location | Neighbourhood Officer |
---|---|
Admiral Way | Jessica Cinik |
Alice Rushton Place | Jessica Cinik |
Ash Close | Ginny Beckett |
Ashurst Close | Arun Dasan |
Austen Court | Arun Dasan |
Bader Court, Crawley | Ginny Beckett |
Barnes Wallis Close | Ginny Beckett |
Barrsbrook Hall | Arun Dasan |
Beech Drive | Ginny Beckett |
Beecholme | Ginny Beckett |
Bennetts Wood | Arun Dasan |
Bentsbrook Road | Arun Dasan |
Brancaster Grove | Arun Dasan |
Bridge Road | Ginny Beckett |
Brookers Close | Arun Dasan |
Brookhurst Road | Jessica Cinik |
Broome Close | Arun Dasan |
Caffyn Place | Arun Dasan |
Champion Down | Ginny Beckett |
Chandon | Arun Dasan |
Chapel Cottages | Jessica Cinik |
Charlotte House | Ginny Beckett |
Charrington Way | Arun Dasan |
Chart Downs | Arun Dasan |
Chase road | Ginny Beckett |
Cherry Tree Lane | Jessica Cinik |
Claydon House | Jessica Cinik |
Coombelands Lane | Jessica Cinik |
Cricket Greeen Close | Jessica Cinik |
Cricketers Close | Arun Dasan |
Cricketts Hill | Jessica Cinik |
Dalmeny Way | Ginny Beckett |
Dunfee Way | Jessica Cinik |
Elmer Cottages | Arun Dasan |
Elveden Court | Arun Dasan |
Eton House | Ginny Beckett |
Falkland Road | Arun Dasan |
Fassett Road | Ginny Beckett |
Fetcham Grove | Arun Dasan |
Fir Tree Walk | Ginny Beckett |
Fordwater Road | Jessica Cinik |
Forman Road Ash | Jessica Cinik |
Free Prae Road | Jessica Cinik |
Frenchlands Gate | Ginny Beckett |
Fulmar House | Ginny Beckett |
Galsworthy Road | Jessica Cinik |
Gaveston Road | Arun Dasan |
Gibraltar Crescent | Ginny Beckett |
Gibson Place, Crawley | Ginny Beckett |
Glenroyd, Devon Crescent | Ginny Beckett |
Graham House | Arun Dasan |
Graylands | Jessica Cinik |
Great Oaks | Arun Dasan |
Green Lane | Jessica Cinik |
Greensand Place | Jessica Cinik |
Greylees | Jessica Cinik |
Grove Road | Ginny Beckett |
Hawthorn Close | Jessica Cinik |
Hawthorn Way | Jessica Cinik |
Haydon Court | Arun Dasan |
Hazelmere Close | Arun Dasan |
Heriot Road | Jessica Cinik |
Hopfields Close | Jessica Cinik |
Howard Close | Arun Dasan |
Hunters Place | Jessica Cinik |
Juniper Close | Ginny Beckett |
Killick Road | Ginny Beckett |
King Charles Road | Ginny Beckett |
Kingfisher House | Ginny Beckett |
Kingston Court | Arun Dasan |
Kingston Road Leatherhead | Arun Dasan |
Knapps Cottage | Jessica Cinik |
Knights Way | Ginny Beckett |
Lambert Road | Ginny Beckett |
Langham Court | Jessica Cinik |
Leith Grove | Arun Dasan |
Limeway Terrace | Arun Dasan |
Links Close | Arun Dasan |
Lodge Close | Arun Dasan |
London Road | Jessica Cinik |
London Road | Ginny Beckett |
Longbourne Way | Jessica Cinik |
Lusteds Close | Arun Dasan |
Manor Farm | Jessica Cinik |
Marley Rise | Arun Dasan |
Mathias Close | Ginny Beckett |
Meadow Close | Arun Dasan |
Mill Close | Jessica Cinik |
Millfields Crescent | Arun Dasan |
Mistley | Ginny Beckett |
Mole Valley Place | Arun Dasan |
Monkswell Lane | Ginny Beckett |
Mount View | Arun Dasan |
Norwood Close | Ginny Beckett |
Oldmeadow, Crawley | Ginny Beckett |
Orchard Road | Jessica Cinik |
Orchard Way | Jessica Cinik |
Ottways Lane | Arun Dasan |
Parkers Lane | Arun Dasan |
Pathfields | Jessica Cinik |
Poplar Avenue | Arun Dasan |
Poplar Road | Arun Dasan |
Powells Close | Arun Dasan |
Prairie Road | Jessica Cinik |
Primrose House | Ginny Beckett |
Puddenhole Cottages | Arun Dasan |
Randalls Crescent | Jessica Cinik |
Reris Grange Close | Ginny Beckett |
Ridgway Road | Jessica Cinik |
Riverswey | Jessica Cinik |
Rose House, Victoria Road | Jessica Cinik |
Royal Swan Quarter | Arun Dasan |
Rushett Drive | Arun Dasan |
Ryebrook Road | Arun Dasan |
Sanctuary | Jessica Cinik |
Shackleford Green | Jessica Cinik |
Sole Farm Avenue | Arun Dasan |
South Terrace | Ginny Beckett |
Springfield Road | Arun Dasan |
St George's House | Arun Dasan |
St James Road | Ginny Beckett |
St John's Close | Arun Dasan |
Stephen Close | Jessica Cinik |
Stubbs Hill | Arun Dasan |
Sunmead Road | Jessica Cinik |
Teazlewood Park | Arun Dasan |
The Acres | Ginny Beckett |
The Cedars | Ginny Beckett |
The Gardiners | Arun Dasan |
The Grove | Ginny Beckett |
The Hilders | Arun Dasan |
The Parade, Epsom | Ginny Beckett |
Tilney Close | Arun Dasan |
Townfield Court | Arun Dasan |
Trasher Mead | Arun Dasan |
Tweed Lane | Arun Dasan |
Tynedale Road | Arun Dasan |
Victoria Avenue | Ginny Beckett |
Vyne Walk, Guildford | Jessica Cinik |
Wadbrook | Jessica Cinik |
Waitlands | Jessica Cinik |
Warrenne Road | Arun Dasan |
Waterfields | Arun Dasan |
Watson Road | Arun Dasan |
Webber Street | Ginny Beckett |
Wellers Court | Jessica Cinik |
WestPoint, Epsom | Ginny Beckett |
Willow Close | Arun Dasan |
Willow Corner | Arun Dasan |
Willow Court, Epsom | Ginny Beckett |
Willow Court, Guildford | Jessica Cinik |
Windmill Court | Arun Dasan |
Windmill Shott | Jessica Cinik |
Withey Brook | Ginny Beckett |
Woodstock Court | Ginny Beckett |