Resident Consultation

Dear Resident

Consultation on proposal for Mount Green Housing Association Limited to join the Stonewater Group

I am writing to you about a proposal for Mount Green Housing Association Limited (Mount Green) to join the Stonewater Group. If the proposal goes ahead, Mount Green would continue operating as its own legal entity but would become a subsidiary within the Stonewater Group.  

As a resident of Mount Green, we would remain as your landlord and the conditions of your tenancy or lease would not change as a result of this structure. You would have the same level of legal rights and protection that you have now. 

We are sharing our intentions with you to give you more information about what this means for you and also because we would like your views and feedback.

Why are we considering this?

Mount Green has an ambitious Corporate Plan because we want to deliver more for our residents. To that end, this partnership will put Mount Green in a stronger financial position and will provide improved services and more resources for residents to access, such as:

  • Greater investment in our stock, delivering improvements to residents’ homes
  • Increased funds to support community-led projects
  • Stonewater’s Longleigh Foundation, a grant making charity dedicated to supporting individuals and communities served by the social housing sector

By bringing the two organisations together, we will be able to capture the best of what Mount Green does, as a smaller housing association with our expertise and local knowledge of you, your home and the areas we work in, with the benefits of what larger associations do with their scale of operation. Together, Mount Green and Stonewater see this as a new kind of partnership which allows us to deliver what we do in Surrey and Sussex for more residents, while continuing to maintain and improve the local service Mount Green residents are used to.

Stonewater is a Registered Provider of Social Housing, one of the largest social housing providers in England, with its Registered Provider group owning and managing around 36,000 homes, of which more than 15,000 are based right across the South of England. Through our discussions Mount Green and Stonewater have discovered that we share a lot of the same values and have similar cultures around being customer-driven organisations built on respect, honesty and transparency with our residents. 

What does it mean for you?

As mentioned above, if this proposal goes ahead your landlord would remain the same, as would the terms and conditions of your tenancy or lease. 

About this consultation

We are carrying out this consultation with you because it is important that any final decision to enter into a partnership with Stonewater takes account of your opinions and views, while also making sure we satisfy the standards expected and issued by the Regulator of Social Housing. Your feedback and any concerns or queries you raise will be shared with the Mount Green Board when they consider whether to approve Mount Green joining the Stonewater Group or not. All residents will be informed of the ultimate decision made as to whether to proceed with this partnership. 

Attached to this letter is a list of Frequently Asked Questions (FAQs) that will give you more information and hopefully answer any questions you may have.

How can you have your say?

This letter forms our consultation with you, and we welcome your questions and feedback. The consultation period lasts until Monday 9th October 2023. We need to have received comments from you by then in order to take them into account.

  • Write to us at 26 Bridge Street, Leatherhead, Surrey, KT22 8BZ
  • Email us via getinvolved@mountgreen.org.uk 
  • Call us on 01372 379 555 and speak to the Customer Experience Team 
  • Fill in the feedback form on our website: Open Feedback Form 
  • Speak to a Mount Green representative at one of our consultation events
  • If you would like to talk to someone in person about the proposals, please let us know no later than by Friday 29th September 2023 via any of the above methods. 

What happens to my feedback?

As mentioned above, your feedback will be given to the Board of Mount Green for full consideration before the final decision is made. We’ll feed back to you in the autumn on the Board’s decisions and what will happen next.

Yours sincerely

Bill Flood
Chief Executive