What can I expect from Mount Green and the Independent Living team?

  • A customer service team providing housing management support.
  • A small team of Independent Living Officers to act as key contact.
  • Assistance in sustaining all aspects of your tenancy.
  • Respond to and carry out checks to the telecare community alarm system.
  • Carry out risk based tenancy and wellbeing reviews to help identify areas that you need help and support in.
  • Regular welfare checks to ensure your safety and wellbeing.
  • Assist you to get support from other organisations and agencies.
  • Look after the general running of your scheme, including safety, security and reporting communal repairs.
  • To seek your views on the services we provide.
  • Respect your privacy, confidentiality and independence.