If I am in arrears, will I lose any of my rights as a tenant?

The answer is some of them. Please see the following:
• We will not usually accept residents in arrears on to the transfer list. If you fall into arrears whilst on the list, you will usually be suspended from the transfer list.
• We will not normally carry out tenancy changes such as mutual exchanges and creating joint or sole tenancies until any arrears are cleared
• You may have your garage license agreement ended or suspended.
• Any compensation payments or rent adjustments will be offset against your arrears and in line with our Rent Collection Policy
• Planned improvements to your home, such as new kitchens and bathrooms, may be postponed.