In July 2020, the Housing Ombudsman published a new complaint handling code setting out good practice that will allow landlords to respond to complaints effectively and fairly. Mount Green has assessed ourselves against the new code. You can read the results or our self-assessment here.
Mount Green, along with Faithorn Farrell Timms (FFT), is delighted to have presented one of its resident with a brand new iPad 32GB tablet following a series of vital fire compliance surveys. FFT, an award winning chartered surveyors, has recently been appointed by Mount Green to complete fire compliance surveys to all of its property …
Mount Green Resident Wins iPad in Recent Fire Compliance Surveys Read More »
The latest edition of Mount Green’s resident magazine, Resident Matters, is out now! Meet your new Chair of the Board, see who was successfully appointed as your new resident Board member, and meet the team at Chigwell, our new repairs contractor. Also, learn more about our welfare and benefits support service and how we could …
Mount Green’s office will be closed over the Christmas period and we will be offering an out of hours emergency repairs service only. Emergencies may include leaks, fires or broken heating/hot water and you can report these any time 24/7 using the contact details below. Mount Green Head Office Thursday 24th December – 9am – …
More than 100 Christmas presents have been donated across Surrey, Sussex and beyond to families in need of a helping hand at what can be a difficult time of year. Mount Green Housing Association, with the support of local charity Stripey Stork and its Santa Stork campaign, is providing 173 gifts to residents who have …
At certain times of the year, particularly in the autumn and winter, gutters can become blocked due to an excess fall of leaves and twigs. Our contractor, DL Southern, provides gutter clearance to the below estates, which is essential to keep them in good working order and prevent your home from water damage. These dates …
Chigwell Construction has taken the interim repairs and maintenance contract by storm, first stepping in to help during October. Although their official start date was not until Monday 2nd November, the team stepped in early to get their teeth stuck in to improving the repairs service and we’re pleased to hear you have been reaping …
