Month: December 2020

Compliance and Our Complaint Handling Code

In July 2020, the Housing Ombudsman published a new complaint handling code setting out good practice that will allow landlords to respond to complaints effectively and fairly. Mount Green has assessed ourselves against the new code. You can read the results or our self-assessment here. 

Mount Green Resident Wins iPad in Recent Fire Compliance Surveys

Mount Green, along with Faithorn Farrell Timms (FFT), is delighted to have presented one of its resident with a brand new iPad 32GB tablet following a series of vital fire compliance surveys. FFT, an award winning chartered surveyors, has recently been appointed by Mount Green to complete fire compliance surveys to all of its property …

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