Our Customer Service Team are available Monday to Friday between 9am and 5pm. Outside of these hours, you can contact us on this number to report emergency repairs.
We aim to respond to emails within two working days. Our call centre is very busy during the August/September summer holidays, so we ask recruitment agencies and sales to please not phone our call centre, and where possible use the direct line/email of the person you want to reach. If your query is related to recruitment, an introduction to your company or any non-resident related issues, please use the following emails:
– Recruitment – email@example.com
– IT/Digital – firstname.lastname@example.org
– Individuals – our email format is email@example.com
You can write to us at the above address.
If you would prefer to come and talk to us in person it is possible to make a pre-arranged meeting with a member of the team. This can be in your home, at one of our estate hubs or at our head office in Leatherhead. You can do this by contacting us on the details above.