FIRE SAFETY NOTICE

A reminder to all residents that BBQ’s are not permitted in any communal area, including communal/shared gardens, or on balconies. The risk of fire is extremely high at the moment, and we must all do what we can to prevent fire and keep safe. For residents with their own private gardens, please note that you may be liable for any repairs for fire with a BBQ. SEE MORE ON DOCUMENT HUB FOR FIRE SAFETY GUIDANCE.

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Welcome to Mount Green Housing Association

We believe that residents should have the foundations they need to thrive.
Each Mount Green resident has their own individual life story, unique circumstances and ideas on what they want for the future.

Resident Notice

Mount Green’s head office in Leatherhead is open. You can meet a member of the Mount Green team by prior appointment. Our team members work across different locations and having an appointment will ensure they are in the right place at the right time to meet you.

When a team member or contractor is visiting your home, please can you let them know if you want them to wear a mask. If you or a household member has Covid, please do ring customer services (01372 379555) and re-arrange the appointment.

Recent Feedback

Thank you Arun, Neighbourhood Officer, for taking the time to talk to me last week regarding 'Running a Business from Home'. Your suggestions and requirements have been most helpful.

Although we are experiencing some issues on the estate, we are grateful for the fantastic ongoing customer service we receive from the Customer Experience Team.

I am very thankful for your help arranging an appointment with Robert Heath Heating to repair my lounge radiator. I am overjoyed with the appointment and thank you for your great customer service.