Our Shared Owners

If you own a part of one of our shared ownership properties, you are a leaseholder. When you bought your home, you signed a lease which is a legal contract document which explains your rights and responsibilities as a leaseholder and the relationship between you and Mount Green, the freeholder of your home.

You have a dedicated Neighbourhood Manager who can answer any day to day queries relating to your lease or neighbourhood. Visit our 'Our Neighbourhoods' page for more information about our Neighbourhood Services.

Your Lease

Your lease contains legally-binding rights and responsibilities both for you and us. As each lease differs, you should always read your lease carefully. Your solicitor should have explained the lease before you bought your home but, if you have any questions, your solicitor or Mount Green will be able to help. For more information about your lease please visit our Shared Owners' Handbook page.

Rights & Responsibilities

As a leaseholder, you are reponsible for:

  • Paying your rent and service charge, as set out in your lease
  • All repairs within your home and maintaining your home to a good standard
  • Not using your home for anything other than a private residence
  • Requesting permission from us if you wish to keep a pet
  • Purchasing your own home contents insurance

As the freeholder, Mount Green are responsible for:

  • Keeping your home insured (building insurance only)
  • Keeping the outside of the property in good repair (flats only)
  • Consulting you about repairs to any shared areas that will cost more than £250 for each home
  • Not unreasonably refusing you permission for improvements or alterations you want to make to your home
  • Replying to sales and staircasing enquiries from leaseholders and solicitors

Our responsibilities may vary according to the property, your lease, and if there is a management company who are responsible for some services. For more information, please refer to your lease or contact us on 01372 379 555.

Resales

You may decide to move on from your shared ownership home, in this case you will need to sell your home, a process known as a re-sale. For more information about how to sell your home, please visit our Shared Owners' Handbook page.

Staircasing

As a leaseholder of a shared ownership home, you can buy further shares in your home and this process is known as staircasing. You can gradually buy more shares until eventually you own 100% of your property and become a home owner (where your lease allows).

For more information on buying extra shares in your home, please visit our Shared Owners' Handbook page.

Contact

If you have any other queries relating to your Shared Ownership home or your lease please contact us:

T: 01372 379 555